From checkout to delivery, we want your shopping experience to be smooth and worry-free. Below is a detailed guide to how we ship your order.
Shipping Area
We currently ship throughout the United States. International shipping is not yet available, but we’re working on it.
1. Getting Your Order Ready: Processing Times
Once your order is placed, our team works diligently to prepare and package your items for shipment.
- Standard Processing: Most orders are processed and ready to leave our facility within 1 to 2 business days.
- Priority Processing for Weekday Orders: For orders placed before 2:00 PM Eastern Standard Time (EST) on weekdays (Monday through Friday, excluding holidays), we make every effort to process them on the same day.
- Observance of U.S. Postal Holidays: Please note that we observe all major U.S. postal holidays, during which our processing center will be closed. Processing will resume on the next business day following the holiday.
2. How Long Until You Receive Your Order: Delivery Timeline
Once your order has been processed and shipped, you can generally expect it to arrive within the estimated timeframe.
- Standard Delivery Estimate: The estimated delivery time for most orders is 5 to 7 business days after the order has been processed and shipped. Please note that this is an estimate and actual delivery times may vary depending on your specific location within the United States.
- Potential for Delays: While we strive to meet these delivery timelines, occasional delays can occur, particularly during peak shopping seasons or due to factors such as adverse weather conditions and unforeseen issues with our shipping carriers. We appreciate your patience should such instances arise.
3. Our Trusted Shipping Partners
To ensure your package is delivered reliably and efficiently, we partner with reputable shipping companies:
We utilize the services of the United States Postal Service (USPS), United Parcel Service (UPS), and FedEx, among other trusted carriers. The specific carrier for your order will be chosen based on factors such as the delivery destination and the size and weight of your package, with the goal of selecting the fastest and safest delivery method.
4. Shipping Fee
- A flat rate of $5.99 applies to all domestic orders.
- You’ll always know your shipping cost upfront.
5. Keeping You Informed: Track Your Package
We want you to be able to follow your order’s journey:
Tracking Information via Email: As soon as your order departs our warehouse, you will receive an email notification that includes your unique tracking number. This allows you to monitor the real-time status of your delivery directly through the carrier’s website or tracking portal.
6. Delivery Issues
If your order is delayed beyond 10 business days or marked delivered but not received, please contact our support team. We’re here to assist you every step of the way.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to reach out to our customer support team:
- Email: support@raishirt.com
- Contact Form: raishirt.com/contact