FAQs

How long is your shipping time?

This depends on where you are located. Total estimated delivery time is approximately 6-9 business days (including processing time and shipping time).

Where is my order now?

To track your order, please go to Order Tracking
Enter your tracking number and you can track your order.

What’s my tracking number?

After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included.

What’s the status of my order?

Customers will receive a confirmation E-mail to certify that we have confirmed your order. It usually takes 1 to 2 business days for processing and then it will be shipped out. After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included. To track your order, please go to Order Tracking
Enter your tracking number and you can track your order.

I have not received any confirmation email.

For this matter, please send an Email to support@raishirt.com
Please specify your order ID and we will check for you.

I want to return or refund!

For return product or refund, please read our Refund and Returns Policy first.
If you insist, please send an Email to support@raishirt.com
Please specify your order ID and we will process for you.

How to apply discount?

To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space. If it still doesn’t work, please contact the Email support@raishirt.com

How to get my discount?

There are several ways to get discount from our website.
Log in our website and register, then you can always get latest discount via E-mail!