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At Raishirt, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from raishirt.com.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: Name, email address, shipping address, phone number, and payment details (processed securely via third-party providers).
• Order Information: Products ordered, order history, and purchase preferences.
• Technical Data: IP address, browser type, time zone, referring URL, and device information.
• Usage Information: Pages visited, time spent on site, and interactions with our site (collected via cookies and analytics tools).

How We Use Your Information

We use your information to:

• Fulfill and manage your orders
• Process payments securely
• Send order updates and customer service messages
• Improve our website, products, and customer experience
• Send promotional offers or updates (only if you opt-in)

We do not sell or rent your personal information to third parties.

Sharing Your Information

We may share your information only with trusted third parties necessary to provide services to you, such as:

• Payment processors (e.g., Stripe, PayPal)
• Shipping providers (e.g., USPS, DHL)
• Email marketing platforms (e.g., Mailchimp – only if you opt in)
• Website analytics services (e.g., Google Analytics)

These third parties are required to protect your information and use it only for the services they provide on our behalf.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and gather analytics. Cookies help us:

• Remember items in your shopping cart
• Understand user behavior and preferences
• Deliver relevant advertisements

You can disable cookies through your browser settings, but this may affect site functionality.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Request data portability

To exercise any of these rights, please contact us at support@raishirt.com.

Data Retention

We retain your order and account information for as long as necessary to provide our services and comply with legal obligations. You can request that we delete your data at any time, subject to applicable laws.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

All payment information is processed securely through encrypted, PCI-compliant third-party services.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: support@raishirt.com
Website: raishirt/contact

At Raishirt, we take pride in delivering high-quality products to our customers. However, if something isn’t right with your order, we’re here to help. Please read our return policy carefully before submitting a return request.

Eligibility for Returns

We want you to be happy with your purchase. Therefore, we accept returns under the following specific conditions:

• You received the wrong item, incorrect size, or wrong color. This means the product you received does not match what you ordered. If this happens, please contact us so we can arrange a return or exchange for the correct item.
• The item was damaged or defective upon arrival. We take care in packaging your order, but if your item arrives damaged or with a manufacturing defect, please notify us immediately. We will gladly assist you with a return or a suitable resolution.
• We do not accept returns for change-of-mind, subjective dissatisfaction, or sizing issues if the correct size was sent based on your order. We encourage you to review product details and sizing charts carefully before ordering. Returns are only accepted for errors on our part or if the product is faulty upon arrival.

Return Time Frame

All return requests must be submitted within 30 days of receiving your order. Requests submitted after this window will not be eligible for return or refund.

Mandatory Requirements for Return Requests

To initiate a return, please contact our customer support team through the “Contact Us” page on our website. In your initial message, you must provide all of the following:

• Full Name: As shown on the order
• Order Number: The unique code provided in your order confirmation
• Detailed Description: A clear explanation of the issue (e.g., wrong size, wrong color, damaged item, etc.)
• Photo Evidence:
  
  • At least 2 clear, close-up, and well-lit images showing the issue
  • Photos should include:
    • The affected area or damage
    • The item’s size tag (if size is incorrect)
    • The full front and back of the product
• Return Preference: Let us know if you prefer a replacement or refund

Important: Return requests without complete photographic evidence will be automatically rejected.

Return & Refund Process

Once your return request is reviewed and approved:

• If a replacement is available, it will be shipped free of charge.
• If the item is out of stock, we will issue a full refund to your original payment method.

We will notify you via email once your return is processed.

Items Not Eligible for Return

We cannot accept returns or issue refunds in the following cases:

• Missing or incomplete photo documentation
• Damage caused by misuse, washing, or wear and tear after receipt
• Items returned without authorization
• Any return initiated after 30 days from delivery

Need Help?

If you have any questions or concerns about your return, please don’t hesitate to reach out. Our customer support team is always ready to assist you.

Contact us via the [Contact Us] page or email: support@raishirt.com